Orders cannot be cancelled once the order has been confirmed and processed. This includes orders for pre-ordered items, where the customer has already received an order confirmation email.
OPIE will accept returns on all products within 14 days of you receiving your item.
If your item is damaged upon delivery, we need to be notified within 14 days of you receiving your item.
Please note that at this time, the customer is responsible for the cost of shipping back the product. The customer is also responsible for any duties, customs or taxes involved with this shipment. Any shipping fees paid at the time of purchase will be deducted from the final refund.